Below are the my general shop policies, please take your time to read them as they contain important information regarding your purchase.
Payment
My preferred method of payment is Paypal, as it is secure, fast and accepts all major credit cards. All payments are expected within four days of purchase. If you require more time please send me an email. Payment by instalments (Layaway) is possible for more expensive items.
Shipping
I ship from the United Kingdom to worldwide destinations within 1 to 2 business days upon receipt of payment. In case of paying by echeck I have to wait for it to clear prior to shipping (usually 4 business days).
Items are shipped to address the provided during check-out and I always obtain proof of posting.
** UK orders are shipped by first class post signed for
** International orders are shipped by Royal Mail, tracked or signed for and occasionally by UPS or other reputable carrier.
I am required to fill out the customs forms for packages sent to addresses outside European Union. You may be subjected to custom duties or taxes that I am not responsible for.
Refunds
I want you to be happy with your purchase of my artwork and if you have any concerns after receiving your package, please contact me within 7 days in order to correct any problems.
I will be happy to replace it or offer an exchange as long as the item is returned in their original condition. Shipping costs on the returned item is the customer’s responsibility.
In the event of a lost package I will ask you to wait six weeks before I can make an enquire (standard postal service time) and issue a refund or replace your item.
Additional Information
All images in this shop are protected by copyright, all rights are reserved. No copy, reproduction or duplication is allowed without any prior written authorisation.